Unfortunately we do not ship internationally at this stage.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Some rings can be resized depending on the style and setting of the stones.  In general, ladies rings are a size N and men’s rings are a size R.

It is possible to resize most rings, however, in some instances the style of the gemstone setting will not permit a large increase or decrease in size without substantial damage. We always advise you bring your ring to one of our stores for inspection and quote.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We are very pleased to offer exquisite complimentary gift wrapping for online orders and in-store purchases. Simply select 'Gift' during checkout and we will do the rest.

Carat is the unit of weight or size for a diamond. Diamonds can range in size from a fraction of a carat to several carats.

When considering diamonds of equal quality, the larger stone will have more value.

Cultured freshwater pearls are humanity’s work at duplicating what nature first started. A ‘seed’ (typically a round bead made of mother of pearl) is inserted into the freshwater mollusk. After three years, a pearl is then harvested.

Created gemstones are grown in strictly controlled laboratory conditions to recreate the brilliance of rare natural gemstones.

We always label our jewellery to make clear if a gemstone is 'Natural' or 'Created'.

Total weight of the diamonds in the applicable product.

Yes we offer an in-store engraving service. You can add engraving to any product you buy online buy selecting engraving in the online store, you will then be required to advise us of the message you wish to have engraved via the comments section during checkout. We will then ask you to confirm your order  via email before engraving.

Yes, we do offer a lay-by payment plan for purchases made in-store, this is also extended to custom made items.

A typical term requires a 30% initial deposit, and payment of the balance within 6 weeks of the original transaction date. See instore for further details.

Yes, we certainly do! We offer a wide range of repair services including restorations and remodelling. Whether it is a simple re-join of a chain or a full re-build of a treasured ring we are always here to help. We clean delicate jewellery to restore its original sparkle, supply and set missing stones, re-size rings, rhodium plate white gold, re-string pearls and service watches.

Please take your item/s into one of our stores for assessment and we will be happy to provide you with a quote for the repair.